The Dangers of Stupid Policies in Business – Ep 34

Grow Business Podcast Ep34

Show Notes:

In this episode of the Grow Business Podcast, Cory Mosley and Lon Graham explore the detrimental effects of outdated business policies.

Cory shares his negative experience at a hibachi restaurant due to inflexible seating policies, using it as a springboard to discuss broader issues such as the loss of competitive edge and customer confidence when businesses fail to modernize.

They emphasize the importance of adapting to technological advancements and customer expectations, as well as the necessity for businesses to update their policies to mitigate legal risks and ensure compliance with current regulations.

The episode highlights the need for continuous improvement and adaptation in the business world to maintain relevance and success.


  • The water cooler chat (00:00:00)
  • Podcast introduction (00:02:36)
  • The impact of outdated policies (00:06:01)
  • Loss of competitive edge (00:14:32)
  • The impact of outdated policies (00:16:30)
  • The importance of evolving and improving (00:17:23)
  • Avoidable consequences of outdated policies (00:18:45)
  • Decrease in employee morale and productivity (00:22:28)
  • Compliance risks and legal exposure (00:28:40)
  • Outdated policies and processes (00:32:55)
  • Resistance to change (00:36:23)
  • Impact on customer engagement (00:38:09)
  • Need for business innovation (00:40:06)
  • Customer service and policies (00:42:40)

Bullet Points:

  • Impact of outdated policies on businesses
  • Personal experience at a hibachi restaurant as an example
  • Frustration with restaurant’s policy leading to negative experience
  • Potential loss of competitive edge for businesses
  • Importance of updating policies to stay competitive
  • Challenges of outdated policies and their impact on businesses
  • Loss of competitive edge and its impact on employee morale and productivity
  • Compliance risks and legal exposure due to outdated policies
  • Significance of professional accreditation and continuing education
  • Need for businesses to evolve policies and procedures to stay relevant and competitive


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