Building Trust and Integrity in Your Business

Jessica V

Welcome to another episode of The RVA Small Business Show with your host Cory Mosley. In today’s segment, we are joined by Jessica VanLeeuwen, Owner of Thrive with Integrity.

Jessica has more than 28 years of experience providing advice and facilitating training on complex and contentious personnel, ethics, and leadership-related matters. She is a highly sought-after resource as a leadership coach, training and workshop facilitator, workforce development consultant, and keynote speaker.
I started to realize and recognize that if we could just work with individuals to create trust within groups, within teams, maybe some of those issues wouldn’t necessarily occur. -Jessica VanLeeuwen

The Crisis of Trust

We live in a time when trust is in short supply. With numerous instances of ethical breaches by leaders, politicians, and even longstanding brands, society is grappling with a crisis of trust. This crisis extends into the workplace, leading to inefficiency and discord within teams.

“Integrity is a system of values that you operate under,” Jessica explains. Going beyond the simplistic binary of having integrity or not, she contends that integrity is more nuanced — it encompasses trustworthiness, transparency, reliability, and the assurance that someone has your back.

Building Trust: A Roadmap

Leadership plays a crucial role in fostering a culture of trust and integrity within an organization. This can’t be achieved by merely ticking off compliance requirements or providing annual ethics training. Instead, it involves an ongoing commitment to nurturing relationships and open communication.

Jessica’s approach to building trust is highly interactive and relationship-based, focusing on communication clarity, conflict resolution, and transparency. She provides practical tools that can be implemented immediately to start building stronger relationships and enhancing communication within teams.

Cultivating Integrity Through Communication

Communication is the lifeblood of any organization. Clear and transparent communication is essential to building trust and fostering a sense of integrity.

Jessica’s upcoming workshop, ‘Communicating with Clarity,’ focuses on honing effective communication skills. Through activities, assessments, and interactive sessions, participants will learn to communicate more clearly, fostering trust and integrity in their professional and personal lives.

Key Takeaways

  1. Trust and integrity are not binary concepts. They’re a system of values that include trustworthiness, transparency, and reliability.
  2. Building trust and integrity in an organization goes beyond compliance and annual ethics training. It involves fostering relationships and open communication.
  3. Clear and transparent communication is crucial to building trust and demonstrating integrity.
  4. Addressing conflict positively can lead to innovation and progress, strengthening teams and fostering trust.
  5. Practical tools and strategies can help individuals and teams build stronger relationships, improve communication, and foster a culture of trust and integrity.

Connect with Jessica Vanleeuwen
To learn more about the Communicating With Clarity Event click here.

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